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How Can We Help You?

Owned and operated by Appliance Circuit, our team is ready to answer your questions about power stations, battery systems, and more.

We typically respond within 24 hours

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Choose Your Preferred Channel

Email

support@appliancecircuit.com

Within 24 hours

Phone

(555) 000-0000

Mon-Fri, 9 AM - 5 PM EST

Live Chat

Chat with our support team during business hours

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Common Questions

Frequently Asked Questions

How long does shipping take?

Most orders ship within 1 to 3 business days. Once shipped, you can expect delivery within 5 to 8 business days within the Continental U.S. (excludes AK/HI).

How can I track my order?

Once your order ships, you will receive a confirmation email with a tracking number. You can use that number to follow your shipment directly through the carrier's website.

What is your return policy?

If your battery backup system or power station does not meet your expectations, you can initiate a return within 30 days of delivery. Items should be in their original packaging and unused condition.

Can I exchange a product for a different model?

Yes, we are happy to help you swap for a different power station or battery pack. Contact our team and we will walk you through the exchange process based on your energy needs.

How do I choose the right battery backup system for my home?

Consider your household's wattage requirements and which appliances you want to keep running during an outage. Our support team can help you compare capacity ratings across our residential battery packs and power stations.

Are your power stations compatible with solar panels?

Many of our power stations support solar charging inputs. Check the product specifications for supported input types, or contact us and we can confirm compatibility with your specific solar setup.

Do you charge sales tax?

Sales tax, if applicable, is calculated and displayed at checkout.

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